Cerebra CX

Customer Experience

Deliver an outstanding customer journey and anticipate when new needs will arise

DID YOU KNOW ?
84 percent of customers feel that experiences are as important as the actual products and services. 
Source:
Increase basket size by __%
Reduce returns by ___%
Earn positive customer reviews to increase sales
See some examples:
Search for insights
Insights feed
See more example insights

Cart abandonment on skincare products is up ___%

Monthly
Recommended action:

Positive reviews on women’s jackets went up by ___% this month

Monthly
Recommended action:

Social media engagement for your men’s oxford shirts is trending

Monthly
Recommended action:

You’ve had an increase in returns on ____ product line since last month.

Monthly
Recommended action:

Discover this package

A shopper’s likelihood of becoming a customer is directly tied to the experience you deliver them. By delivering alerts that take into account every aspect of your business that impacts customer experience - merchandising, reviews, branding, store design, and sales - Cerebra ensures you’re able to take a comprehensive approach to improving customer experience.

Anticipate Trends
How will customer expectations be shifting in the next 6 months? Year? How is your marketing reflecting those changes in taste?
Take Action
What can you do to improve customer reviews? Which product features are falling flat?
Earn Loyalty
Which methods are the most effective for creating return shoppers?
Figure Out What Works
Why do some store experiences work and others don’t? How can you find the winning pieces of all your strategies to make them work together?
Exceed Expectations
How do you stack up to others in your category? In which ways can you differentiate for the best?
Get Better and Better
What are the most effective ways to iterate on your customer experience to create meaningful, lasting customer journeys?

Buying Assist in action

Top companies use Cerebra Buying Assist to ride the right trends
and always be on target with their buying & merchandising,

Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Sarah Smith
Lead Merchandiser, Vakko
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Craig Sams
Lead Developer, Flowbase
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Simon Lee
Lead Developer, Flowbase

A 3-step program to get ahead in your decision making

We help complex organizations introduce, adopt, and foster evidence-based decision making processes. Unlike a traditional consulting firm, we introduce data-based decision making via three fronts:

Learn more

Truly actionnable insights

How will customer expectations be shifting in the next 6 months? Year? How is your marketing reflecting those changes in taste?

ERP Sales Data (in-store and online)
ERP Product Data
ERP Inventory Data

Perfectly integrated with your data stream

Education remainder in so cordially. His remainder and own dejection daughters sportsmen. Is easy took he shed to kind.

Learn more

Actions & workflows

Explore with us

The Cerebra team shares insights and stories

Our most common asked questions.

How do I get started ?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Do you connect with our workflows ?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Can you adapt to our needs ?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Do I need a data science team ?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Search for insights
Insights feed

Cart abandonment on skincare products is up ___%

Monthly
Recommended action:

Positive reviews on women’s jackets went up by ___% this month

Monthly
Recommended action:

Social media engagement for your men’s oxford shirts is trending

Monthly
Recommended action:

You’ve had an increase in returns on ____ product line since last month.

Monthly
Recommended action: