Know exactly what your customers want

Cerebra tells you

Cerebra extracts signals from any data source, structured or not, to alert you of opportunities and anticipate customers' needs

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There is too much data for anyone to sift through alone

Understand what your customers are thinking by extracting insights from any open-ended text. Including chat logs, product reviews, transcripts, and more. 

Predict trends and capitalize on future demand by finding anomalies and patterns in your sales data.

Know which products appear most often  across social media (comments, posts, videos, etc.) in order to stay on top of what’s trending.      

Insight packages for every role and need

Data-Driven Merchandising

Coming soon
We surface products that may surge or decline in future seasons and recommend actionable next-steps.

Dynamic Markdown

Coming soon
We surface the optimal markdown to achieve the margin and sell-through goal for each product.

Customer Experience

Coming soon
Deliver an outstanding customer journey and anticipate when new needs will arise

Marketing ROI

Coming soon

Survey & Review Monitoring

Coming soon
Know which customer sentiment trends are having the biggest impact on your bottom line

Buying

Coming soon
Make buying decisions that align with the voice of the customer and maximize financial returns.

Custom Insight Suite

Coming soon

Data-Driven Merchandising

Which product attributes are most likely to surge and underperform in the next season, and why?
AVAILABLE FOR 
PILOT CUSTOMERS

Dynamic Markdown

Which items should be put on clearance? If so, when and by how much?
AVAILABLE FOR 
PILOT CUSTOMERS

Customer Experience

How can you deliver an outstanding customer journey and anticipate when new needs will arise?
AVAILABLE FOR 
PILOT CUSTOMERS

Marketing ROI

What are the products and customer segments that would benefit the most from marketing, and what are the right assortments to highlight?
AVAILABLE FOR 
PILOT CUSTOMERS

Survey & Review Monitoring

What are the common trends among all open-ended text based submissions, and which groups should I pay attention to?
AVAILABLE FOR 
PILOT CUSTOMERS

Buying

How can you build a buying process that aligns the voice of the customer with the needs of the enterprise?
AVAILABLE FOR 
PILOT CUSTOMERS

Custom Insight Suite

Cerebra can work with you to develop custom insights tailored for your use case.
AVAILABLE FOR 
PILOT CUSTOMERS

Accelerate sales opportunities

Predict when your customers will interact with your brands, and turn consumer behavior into sales opportunities and margin improvements.

Optimize customer engagement

Map each customer to the products they actually want to buy, and minimize markdowns by engaging them at the times they're most likely to purchase.

Increase revenue

Allocate inventory & reduce carry-over across your product catalog by capitalizing on niche buying and merchandising opportunities.

Improve decision making

Identify demand drivers and improve product development by unifying your transaction data with external information about market trends.

Which products turn customers into repeat buyers at our 5th Ave Store?

75% of customers who buy the Black Bomber Jacket  buy these products next

After spending $75 on the jacket, these buyers have gone on to spend $235 more on average over the next three months.

Consider cross-selling these products!
Tip: suggest the bomber jacket to new customers
Black Bomber Jacket (L)
Mountain Flannel Button-Up Shirt
60%
Mountain Flannel Button-Up Shirt
15%
Slim Fit Jeans
5%
See more items
View Cerebra's Answer
What products will be trending out in the next month?

Boot Cut Jeans were popular a few months ago, but  repeat sales recently dropped 47%

Women’s Boot Cut Jeans are currently underperforming because the fit and style are not on-trend.

Financial Impact : - $200k in revenue
Explore other products
View Cerebra's Answer
Why do people like the Yosemite Down Jacket? When do they wear it?

70% of your customers are wearing this jacket for outdoor activities

Reviews suggest that customers expect more durable materials for this use case.

FRAGILE MATERIAL
This topic is directly mentioned by 15% of customers, and further impacts 46% of customers interested in these products.
Customers that directly mentioned this topic
Customers that bought these products and are affected by this topic
Learn more
View Cerebra's Answer
Which products would benefit most from a discount or promotion?

You currently have 3,504 units of unsold inventory for Boxer Briefs!

Below are some potential buyer personas you haven't addressed yet.

Market this product to the following customer segments to bring inventory down by next month!
View Cerebra's Answer
Will sales of white low top sneaker grow this quarter?

Demand surge expected on March 11th

Expect a pre-season surge of the white low top sneaker to begin on March 4th. Ship 138 units to your Venice Store in order to meet demand.

Demand at risk: - $120k
View Cerebra's Answer

Answers for every situation

Cerebra empowers you to base every decision on what your customers want.

Which customer segment has the highest growth potential?
What colors for women's Boot Cut Jeans will be trending next winter?
Which customer segment spends the most per transaction?
Which customer segment is churning and when should I engage to win them back?
How many of your customers buy more than one product?
How can I increase the cart size for female customers shopping online?
What are the new interests of our young customer base?
Which champion customers am I at risk of losing right now, and what can I do to bring them back?
Am I on the right track to gain more high-spender customers in CA?
Which product line will grow in popularity the most next quarter?
Which products should we support with a marketing campaign to get rid of excess inventory?
Which life scenes are most important for customers who buy down jackets?
Which issues are causing customers who buy shoes to churn?
Which features do customers like most about jackets?
Which product lines are underperforming?
Which products are driving the most social posts?
What product is going to be trending the most next year?
What can I do to improve my customer retention for shirt products?
Which region has the highest potential new customer growth?
When will sales of Men's Parka's surge this year?
What items do recurring customers like to buy at each store?
What percent of your in-store purchases are made by recurring customers?
Which product groups are trending lower than their historical average?
What product groups are generating the most revenue in each store?
Which promotions can I offer to increase conversion for VIP Customers?
Which regions will have the highest demand this month?
Which product growth opportunities am I missing out on?

Our most common asked questions.

Where can we clone more?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

How do we use webflow?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Is Vlad a secret agent?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.

Did someone find Waldo?

One day, after a troubling visit from the giant Catherine Clifford, Chloe leaves her house and sets out in search of three cosy sausages.